Reference

Terms & Conditions for Your Account

0din 4d Terms & Conditions set the rules for opening, using, and closing your account, including phone verification before access to the lobby.

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0din 4d Terms & Conditions for Your Account
POLICY HELP

Where Policy Questions Get Answered

A clear support path helps when a Terms & Conditions question affects your account, wallet status, or access request.

Account wording Use the account support route when a clause is unclear or your registered phone number needs correction. Include the exact account detail and the policy section so we can address the request without asking you to repeat the full history.
Wallet records For a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account question, send the receipt reference through the support path beside your cashier area. We use that reference to match the payment record to the correct account.
Access request If access is unavailable, check the local-law wording first, then contact us through the route displayed on your account. Tell us your device path, such as mobile browser or desktop browser, and the message shown at sign-in.
RECORD PRACTICE

How We Handle Your Account Records

Our Terms & Conditions describe what we need to operate an account and how you can ask about those records.

Account details

We use the details you submit to create and maintain your account, check phone verification, connect permitted wallet activity, and respond to policy requests. Keep your name, phone number, and other account fields accurate so our records can be matched correctly.

Cookies and devices

Cookies and similar browser storage can help remember sign-in state, security checks, and language or device preferences. Clearing them may require you to verify your phone again. The same Terms & Conditions apply whether you use a mobile browser or desktop browser.

Login security

You are responsible for keeping login details private and for signing out on shared devices. If you notice an unfamiliar sign-in or a change you did not request, stop using that session and contact the account support route shown in your account.

Wallet matching

A payment receipt may be checked against your account details before a wallet status is changed. This applies to DANA, OVO, GoPay, QRIS, bank transfer, and virtual account records, helping us avoid applying a transaction to the wrong account.

Record retention

We retain account, security, and transaction records for the period needed to operate the service, address disputes, and meet applicable legal duties. If you ask how a particular record is handled, include its date, reference, and account phone number.

Change requests

To request a correction, send the affected field and the reason through the support path displayed after login. We may ask for a verification step before changing phone, wallet, or account details, and we will explain any restriction based on local law.

0din 4d Terms & Conditions Questions

These Terms & Conditions answers focus on the account decisions you are most likely to make before access. They cover acceptance, local eligibility, payment ownership, device behaviour, data requests, and policy changes. If your situation is not covered, use the support route shown in your account and include the relevant reference.

They cover account creation, phone verification, login duties, wallet and transaction records, device access, data handling, policy changes, and account closure requests. They also explain that access depends on local law and that you must provide accurate details when using the account.

Yes. You should read and accept the current Terms & Conditions before completing account access. Phone verification may be required before the lobby opens, and continuing after an updated version is displayed means you are using the service under that current wording.

Our terms require payment instruments to belong to the account holder unless a permitted process says otherwise. If a DANA, OVO, GoPay, QRIS, bank transfer, or virtual account record does not match your account, contact support before requesting a wallet status change.

Yes. The same Terms & Conditions apply on a mobile browser and a desktop browser. Clearing cookies, changing devices, or signing in again can trigger phone verification or another security check, so keep your registered phone available when changing device paths.

Use the support route displayed inside your account and name the field that needs correction. Include your registered phone number and any relevant reference. We may request an additional verification step before changing identity, phone, wallet, or security details.

We may change the Terms & Conditions when service processes, security requirements, or applicable legal duties change. We place the current wording on this page and show the update date. If a change affects your account, read the new text before continuing.

You can send an account closure or records question through the support path shown after login. We will explain which records can be removed and which may need to remain for security, transaction handling, dispute work, or legal duties, depending on local law.

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